Returns & Exchanges

At Camelie, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. Our streamlined process ensures a hassle-free experience if your purchase doesn't fit or meet your expectations.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Ensure all garments are in their original condition with tags attached, and place them securely in the original packaging if possible.

• 3.
  Ship the Parcel

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.